Duties & Taxes:
We include the cost of taxes and duties in your order, so you won’t need to pay any additional fees.
If you are ordering from within your own customs zone or country, import duties will not be applicable however you may need to pay GST/ Sales tax.
Products will be dispatched to the specified address only upon the payment being fully processed.
Estimated delivery is to be used as a guide. We do try our best for you to receive the product in the estimated time period. However, we will not be responsible for any delays caused by destination authorities and custom clearance processes, any delays caused due to payment authorization and any delays caused by the delivery company.
Once your order has been dispatched, we will be unable to change the delivery destination. If you would like to change the shipping address before the product is dispatched, please send us an email on firstname.lastname@example.org with the order ID and we will then confirm the change.
We charge a standard Rs. 199/- as a delivery charge for brands that are located in India. Brands located internationally, would have a different delivery charge and that would be mentioned with each product.
We do customization of packaging if you would like to send the product as a gift. To do so, please add a note saying ‘this is a gift’ and we will do the needful. To avail this, there would be an additional Rs. 50 charged.
After placing an order, you will receive an email from us containing all the details of your purchase. Once your order is approved, we will keep you updated with the tracking information and as estimated arrival date via email and under ‘My orders’ in your Spunky account.
If you order from multiple Spunky partners, please note that your items will arrive together if the individual designers have a difference of maximum 7 days between their preparation of your products. If the difference is more than 7 days, your order from each designer will be dispatched individually.